Shipping Policy

Available shipping destinations: United States, Canada, United Kingdom, Australia and most European Union countries. We do not deliver to restricted regions due to local laws and customs regulations.

All companion dolls are packed in plain unmarked cartons with zero brand or product-related markings. Customs declaration is labeled as Personal Healthcare Supplies to guarantee customer privacy.

Standard shipping needs 714 business days after dispatch, and a valid tracking number will be sent to your registered email once the parcel ships out.

Import duty and local consumption tax are determined by destination country customs rules and shall be borne by the recipient.

No address modification is allowed after goods leave warehouse for privacy packaging reasons.

Shipping Highlights

• Discreet neutral box packaging
• Tracked worldwide delivery
• Confidential customs declaration