Shipping Policy
Shipping Policy
Last Updated: June 2026
Worldwide Delivery
LuvlyDoll ships to most countries worldwide. Each order is handled with the utmost care to ensure your product arrives safely and discreetly.
Shipping Regions and Estimated Delivery Times
| Region | Production Time | Shipping Time | Total Estimated |
|---|---|---|---|
| United States | 7-10 business days | 5-8 business days | 12-18 business days |
| Canada | 7-10 business days | 5-8 business days | 12-18 business days |
| United Kingdom | 7-10 business days | 5-8 business days | 12-18 business days |
| European Union | 7-10 business days | 5-10 business days | 12-20 business days |
| Australia | 7-10 business days | 7-12 business days | 14-22 business days |
| Japan / Korea | 7-10 business days | 5-8 business days | 12-18 business days |
| Other Regions | 7-10 business days | 10-15 business days | 17-25 business days |
Shipping Carriers
We partner with FedEx, DHL, and UPS for international deliveries. The carrier is selected based on the fastest and most reliable route to your destination. All shipments include tracking, and tracking numbers are provided once your order ships.
Discreet Packaging — Your Privacy First
Every LuvlyDoll order ships in plain, unmarked packaging:
- Plain brown cardboard box — no logos, branding, or product descriptions visible
- Shipping label shows only carrier information and a generic return address
- Internal custom foam padding protects your product during transit
- No indication of contents anywhere on the exterior packaging
Customs and Import Duties
Depending on your country’s regulations, your order may be subject to import duties, taxes, or customs fees. These charges are the responsibility of the buyer. Please check your local customs office for applicable fees before ordering. We declare products accurately but with generic descriptions to maintain discretion.
Order Tracking
Once your order ships, you will receive an email with your tracking number and a link to monitor your delivery status. Tracking updates may take 24-48 hours to activate after shipment.
Delivery Issues
If your order does not arrive within the estimated timeframe, or if the tracking shows an unusual status, please contact us at service@luvlydoll.com. We will investigate and work with the carrier to resolve the issue.
Shipping Damage
If your package arrives with visible damage, please photograph the packaging before opening. If the product inside is damaged, photograph both the product and packaging and contact us within 48 hours at service@luvlydoll.com. We will initiate a carrier claim and arrange a replacement or repair.
Address Accuracy
Please ensure your shipping address is complete and accurate when placing your order. LuvlyDoll is not responsible for packages delivered to incorrect addresses provided by the customer. If you need to change your shipping address after placing an order, contact us immediately—we can update the address if the order has not yet shipped.